Amaze and delight your customers
Online gift experiences with easy exchanges
Make gift exchanges a pleasure so your customers can shop confidently and always send the right gift on time
An unwanted gift doesn’t need to be a return
Let your customers easily exchange the gift they have now for any product they want
Make it easy for your customers to change the size or colour of their gift, or even swap it to a voucher to spend later
With Giftie, your customers can send any gifts instantly without worrying about the style, size, colour, or even shipping details
We make buying a gift online for loved ones so much easier
Make every item in you store a potential gift, even difficult to give items like shoes
Your customers can give highly personal gift choices without the embarrassment of getting it wrong
How it works for your customers
- Customer selects an item as usual
- Clicks to wrap with GIFTIE
- Pays for item and delivery as usual
- Personalises GIFTIE and sends
- Recipient notified by text or email
- Recipient opens on any device
- Accepts or modifies their gift
- Physical gift arrives
It’s no fun receiving a gift you’ve already got
Exchange it for what you really want, without having to ask for a receipt
Send gifts in seconds via text or email
Remembering a birthday on the day is usually far too late. Giftie extends the deadline, allowing a customer to instantly wrap and send a present
Embarrassment avoided, and another sales barrier removed
With our customisation options your customer will never know they left your store
Make it easier for friends and family to send the perfect gift
Giftie offers an end-to-end gifting experience which makes it easier for friends and family to send gifts simply online
Reduce first time delivery failures
We give the recipient total control of the delivery address and date. That way they won’t miss you the first time you call
Ray Fowler
Multi channel E-commerce and supply chain transformation expert
"There isn't any aspect of gift buying that GIFTIE has not covered, considered or resolved"
“When I was first introduced to Giftie I knew immediately that this solution had a place in the new digital world by removing many conventional gift barriers. Meeting the need for instant gratification, removing increasing volumes of returns and offering for retailers a proposition that customers are demanding.“
The insights you need in one place
Full analytics are captured while the wrapper is played, and made available for viewing and download either directly, or through integration with a campaign management tool
Retailer portal
Giftie provides retailers a range of analytics via a dedicated management dashboard
See how customers are engaging with the solution as well as manage available wrappers and customise the available options in real time
Fully customisable purchase flow assets
Giftie provides all the necessary buttons and educational pop-ups to inject into your product page and check-out page, meaning no additional development requirements for a simple launch
Giftie comms management
Giftie manages the communications between the gift buyer and the recipient to enable the exchange and delivery confirmation process and even follows up with the recipient to remind them they have a present waiting
Giftie Engage
For the first time, the Giftie experience enables retailers the opportunity to directly engage with the gift recipient, via the Giftie Engage Page
Hosted by Giftie, content can be static or completely dynamic with personalised content, brands and offers based on the gift they received
A new customer, at no extra cost – now that sounds like a bit of genius
Integrations to suit every retailer
Lite integration for a small retailer with emails between Giftie and the retailer to advise of exchange and delivery date updates
Giftie API to more fully integrate data flows to ensure maximum efficiency